How to Achieve Complete Visibility of IT Endpoint Devices to Avoid Frustrating Downtime for End Users
With more than 4,500 employees spread across the globe, the UK-based investment management company was challenged to support dispersed user groups that depended on highly performing technology to satisfy clients.
Here’s how Lakeside Software’s Digital Experience Cloud, powered by SysTrack, enabled the firm to expand its visibility, achieve a successful VDI rollout, adopt a proactive IT approach, and consistently deliver a quality end-user experience.
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With World Productivity Day fast approaching on June 20, we want to recognize the importance of creating an environment that supports workplace productivity.
If you Google “Top Productivity Killers,” you’ll get a series of expected answers: cell phones, internet browsing, conversations with colleagues, etc. But what’s notably missing are the digital disruptions that impact an employee’s ability to do their job.
In May, we conducted a weekly LinkedIn poll not necessarily to challenge Google’s findings but for us to better understand employee productivity in the
Too often IT is forced to be an emergency care unit for issue resolution. Sudden work disruptions. Ongoing demands to close more tickets each day. Increasingly distributed digital workplaces. It’s no wonder that IT support systems are constantly dealing with fire drills.
How can you break this cycle? Greater visibility across the IT estate. A complete view of the organization from the inside out gives IT leaders a better understanding of the interventions and proactive improvements needed to address brewing IT issues before they have an impact on the employee’s digital experience or cause downtime.
This complete visibility empowers IT teams to easily get ahead of tickets and business-disrupting problems, saving both employees and engineers from frustrating queues.
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