How to Win the IT Talent Shortage War
With more than 4,500 employees spread across the globe, the UK-based investment management company was challenged to support dispersed user groups that depended on highly performing technology to satisfy clients.
Here’s how Lakeside Software’s Digital Experience Cloud, powered by SysTrack, enabled the firm to expand its visibility, achieve a successful VDI rollout, adopt a proactive IT approach, and consistently deliver a quality end-user experience.
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It is no secret that the war for technical talent has left many organizations with a severe shortage of IT staff, especially level III technical support analysts. Part of the problem stems from a sudden rise in the need for staff that can build and support a growing remote and hybrid workforce.
If there is a victim in this war for talent, it would be the IT help desk itself. Recent data shows rising stress and burnout across IT help desks worldwide; for example, a global study of more than 36,200 IT professionals found that two in five of those workers are at high risk of burnout. Forty-two percent of those were considering quitting in the next six months.
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Lorem ipsum dolor sit amet, consectetur adipisicing, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipisicing, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipisicing, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut. Ut ad minim veniam.
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