The Real Productivity Killers and How to Combat Them
One EMEA-based bank is shaping the financial services industry’s digital transformation, digital employee experience (DEX), and the future of consumer-centric digital services. It drives technological innovation and sets new standards for banking technology, innovation, and efficiency.
Lakeside’s unmatched data collection gives this financial services company’s IT team the complete visibility and insights they need to predict problems, create answers, and fix problems quickly—before business is compromised.
Download this case study to see how moving from proactive IT and its impact for this leading financial group.
Hybrid work is here to stay: less than 25% of the workforce will work permanently from the office by 2025.
Building a solid digital workspace is not a cure for the pandemic but a long‐term objective for organizations.
End‐user parity across different working environments is a top IT imperative.
IT support is the biggest IT challenge in maintaining a hybrid workforce.
Today, only one in five companies claims to measure digital employee experience (DEX), according to recent IDC research. And 62% of organizations globally are falling behind in digitization.
So what can businesses do to compete in a world where digital transformation and improved DEX drive greater business value and outcomes?
Download this new IDC white paper sponsored by Lakeside Software to discover:
• How quality digital experience can impact customer experience and business outcomes.
• Why the old high-touch, reactive, and labor-intensive IT support model no longer works.
• The essential components and benefits of a digital employee experience management (DEEM) solution.
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